I've been sent an anti-KopTalk email - Powered By Kayako SupportSuite

21 Nov 2009

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	I've been sent an anti-KopTalk email

Solution A couple of years ago we banned around 50 members who had formed a clique and who were making the place uncomfortable for other members. As a result they created a website to attack us and post malicious lies etc, using aliases and fake addresses. They also created a Liverpool FC website specifically to rival us. Their attacks on us happen on a frequent basis but we have been advised by the police and other Government bodies to simply ignore them.

KopTalk has been online in a website format for 10 years, prior to that we provided news via email updates to thousands of Reds all over the world. We have never been in any form of trouble with any authorities and the majority of the feedback we receive is extremely positive. When we fail - and let's be honest, there are times when we all make mistakes - then we bend over backwards to try and put things right. Our members make the site possible and we do all that we can to look after them.

Those who slate KopTalk usually fall into one of these categories:

* A former (banned) member

* Someone related to another Liverpool FC website - sadly many try to rival KopTalk

* Someone who opposes out-of-town support (non Liverpool born fans)

* Someone who opposes our paid membership, either because they can't afford to join or because they believe our website should be free (we prefer to limit adverts and we don' hand out the begging bowl for donations)

Never click on links provided to you in such emails as they could be phishing scams.

Never open attachments as they could be viruses.

Block the sender of such emails by marking the email as junk/spam.

Never respond to them... this confirms your account is active.

If they have contacted you without your consent and you feel intimidated, please feel free to contact your local police department.

There are many good Liverpool websites online. Those to be taken seriously concentrate on their own websites and do not engage in attacking others.

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19 May 2008 01:55 PM